Legal

Privacy Policy

Last updated: June 2026 · EcoPoly Impex LLP

Summary: We only collect the information you give us through our contact form. We use it to respond to your trade enquiry. We do not sell your data, use tracking cookies, or run advertising. EU visitors have full GDPR rights.

1. Who We Are

EcoPoly Impex LLP ("EcoPoly", "we", "us") is a registered exporter of organic agricultural products based in Erode, Tamil Nadu, India. Our website is www.ecopolyimpex.in. For data protection matters, contact us at: sales@ecopolyimpex.in

2. Data We Collect

We collect personal data only when you voluntarily submit our contact / enquiry form. The data collected includes: • Full name • Company name • Email address • Phone / WhatsApp number • Country • Product of interest • Estimated quantity • Additional requirements or message We do not collect any data automatically (no tracking pixels, no advertising cookies, no analytics). We use only essential cookies required for basic website functionality.

3. How We Use Your Data

Personal data submitted through our enquiry form is used solely to: • Respond to your trade enquiry • Provide product specifications, pricing, and export documentation • Follow up on open quotations or orders We do not use your data for marketing, profiling, or selling to third parties.

4. Third-Party Services

We use EmailJS (emailjs.com) to process and deliver contact form submissions to our inbox. EmailJS acts as a data processor on our behalf. Your form data is transmitted through their service to reach us. EmailJS's privacy policy is available at emailjs.com/legal/privacy-policy. No other third-party services receive your personal data.

5. Data Retention

We retain enquiry data for up to 12 months from the date of submission, after which it is deleted from our records unless a business relationship has been established, in which case data is retained for the duration of that relationship plus applicable statutory periods.

6. Legal Basis (GDPR — EU Visitors)

For visitors from the European Economic Area (EEA), our legal basis for processing your personal data is: • Legitimate interests (Article 6(1)(f) GDPR) — processing your trade enquiry and responding to it constitutes a legitimate business interest for both parties. • Consent — where you have explicitly submitted our contact form, you have consented to us processing your data for that purpose.

7. Your Rights (GDPR)

If you are located in the EEA, you have the following rights regarding your personal data: • Right of Access — request a copy of data we hold about you • Right to Rectification — request correction of inaccurate data • Right to Erasure — request deletion of your data • Right to Restriction — request we limit how we use your data • Right to Data Portability — receive your data in a structured format • Right to Object — object to our processing of your data To exercise any of these rights, email us at sales@ecopolyimpex.in. We will respond within 30 days.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Data submitted via our contact form is transmitted over HTTPS encryption.

9. International Transfers

Our business is operated from India. When you submit data through our website, it may be transferred to and processed in India, which may not have the same data protection laws as your country. By submitting data, you acknowledge this transfer. We ensure appropriate safeguards are in place through our use of GDPR-compliant processors (EmailJS).

10. Cookies

Our website uses only an essential cookie to store your cookie consent preference (localStorage item: "ecopoly-cookie-consent"). This cookie does not track your browsing activity and is not shared with any third party. We do not use analytics cookies, advertising cookies, or any tracking technologies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The date of the latest revision appears at the bottom of this page. We recommend checking periodically if you have concerns about data privacy.

12. Contact & Complaints

For any privacy concerns or to exercise your data rights: EcoPoly Impex LLP 63H, 4th Street, Palanipuram, Bhavani Erode, Tamil Nadu — 638 301, India Email: sales@ecopolyimpex.in Phone: +91 93618 06455 If you are in the EU and are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.